Client Care FAQs – Bullion Diamonds
How long does it take to receive my order?
At Bullion Diamonds, each ring is expertly crafted to order, typically requiring around 7 to 20 business days for completion. For those needing their piece sooner, expedited options are available. The estimated completion date is displayed on each product page. Please note, shipping times are separate and can be found on our shipping information page.
Need help placing an order?
Our team is here to assist you with selecting from our extensive range of lab-grown diamond and moissanite rings. If you need guidance or have questions, please contact us—our diamond specialists are happy to help at every step.
What warranty do you offer?
Bullion Diamonds provides a complimentary Lifetime Manufacturing Warranty on all products, including our lab-grown diamond rings, so you can purchase with confidence.
Do you ship internationally?
Yes, Bullion Diamonds offers free worldwide shipping on all orders
What if my ring doesn’t fit?
We offer one complimentary resizing for engagement and wedding rings within 12 months of completion, subject to design and metal type. See individual product pages for resizing eligibility.
Which payment methods are accepted?
Bullion Diamonds accepts payments via direct Debit, Credit Card, Bank Transfers, WISE,PayPal,BTC,USDT
Can you help keep my purchase a surprise?
Absolutely! We use discreet packaging for all orders, and our team can accommodate special requests to maintain the element of surprise for engagements or gifts.
Lab Diamonds FAQ – Bullion Diamonds
Why choose Bullion Diamonds for lab-grown diamond rings?
Our expert craftsmen create each piece with precision, using only certified lab-grown diamonds. We offer a broad selection of shapes and settings, and every diamond is certified by IGI or GIA for quality assurance.
Will a lab-grown diamond pass a diamond tester?
Yes, lab-grown diamonds have the same properties as mined diamonds and will pass standard diamond testing devices.
Are lab diamonds a good investment?
Lab-grown diamonds are an excellent choice if you're seeking a larger diamond within your budget or a mining-free alternative. They are generally more affordable than Earth-created diamonds of comparable size and quality. However, as with all gemstones, resale value can fluctuate. Given their relatively recent introduction to the jewelry market, the long-term pricing trends of lab-created diamonds are less certain compared to Earth-created diamonds.
Do lab diamonds test as real diamonds?
Earth-Created and lab diamonds are physically and chemically identical. Both are real diamonds, exhibiting the same brilliance and characteristics as their natural counterparts. It's impossible to distinguish lab diamonds from Earth-Created diamonds without specialized equipment.
Are lab diamonds cheaper than Earth-Created Diamonds?
For those seeking significant savings without compromising on quality, lab-created diamonds are an excellent choice. They can be as much as 80% more affordable than natural diamonds of the same size and brilliance.
Are lab-grown diamonds conflict-free and eco-friendly?
Lab-grown diamonds are produced in controlled labs, guaranteeing they are 100% conflict-free and have a significantly lower environmental footprint than mined diamonds.
Are lab diamonds flawless?
Just like Earth-created diamonds, every lab diamond is unique, exhibiting variations in cut, color, and clarity. Lab-created diamonds can possess minor internal flaws or surface inclusions, much like high-quality Earth-created diamonds. To ensure consistency and quality, lab-created diamonds are rigorously tested and graded by independent gemological labs, adhering to the same strict standards used for Earth-created diamonds.
What sets lab-grown diamonds apart from mined diamonds?
The only difference is their origin—lab-grown diamonds are created in controlled environments, while mined diamonds form naturally underground. Both types offer identical beauty and quality.
Are your lab-grown diamonds laser inscribed and certified?
Every Bullion Diamonds lab-grown diamond is laser inscribed with its certification number and “lab grown” for authenticity. All stones are certified by IGI or GIA, ensuring transparency and trust.
Do lab-grown diamonds get cloudy over time?
No, lab-grown diamonds maintain their clarity and brilliance just like mined diamonds and do not become cloudy.
Are lab-grown diamonds ethical?
Lab-grown diamonds are a sustainable, ethical alternative to mined diamonds, created with minimal environmental impact and without the concerns associated with traditional mining.
Are lab-grown diamonds more affordable?
Lab-grown diamonds generally offer better value, allowing you to select a larger or higher-quality stone at a more accessible price compared to mined diamonds.
How do lab-grown diamonds differ from simulants?
Unlike simulants, lab-grown diamonds have the same chemical structure as natural diamonds. Simulants, such as cubic zirconia, only mimic the appearance but lack the same properties.
Can you insure lab diamonds?
Yes, you can insure lab diamonds just like Earth-Created Diamonds, providing you with complete peace of mind.
Moissanite FAQs – Bullion Diamonds
Is moissanite a good alternative to diamonds?
Moissanite is a brilliant, durable gemstone that offers exceptional sparkle and clarity, making it an excellent alternative to diamonds at a more accessible price.
Why choose Bullion Diamonds for moissanite rings?
Our moissanite rings are hand-selected for quality and crafted to last a lifetime. We offer a wide variety of shapes and settings, ensuring you find the perfect piece for your style.
Is moissanite durable?
With a hardness rating of 9.25–9.5, moissanite is extremely durable and suitable for everyday wear.
How can I find the perfect moissanite ring at Bullion Diamonds?
Request a free ring sizer, browse our extensive collection online, or schedule a consultation with our experts for a custom design experience.
Will moissanite lose its sparkle?
Moissanite retains its brilliance indefinitely and is highly resistant to scratching and dulling.
Is moissanite a fake diamond?
No, moissanite is a genuine gemstone with its own unique beauty. It offers a dazzling appearance similar to diamonds but is not a diamond simulant.
Can moissanite pass a diamond tester?
Moissanite can sometimes pass basic diamond testers due to similar properties, but advanced equipment can distinguish between the two.
Sapphire FAQs – Bullion Diamonds
What is the difference between lab grown sapphires and mined sapphires?
Lab grown and mined sapphires are chemically and physically identical. The primary difference is origin: lab grown sapphires are created in laboratories, while mined sapphires form naturally over millions of years within the Earth
What is the hardness of lab grown sapphires?
Lab grown sapphires have a hardness of 9 on the Mohs scale, making them extremely durable and resistant to scratches—perfect for jewelry that’s made to last
Can I incorporate lab grown sapphires into existing jewelry designs?
Absolutely! Bullion Diamonds offers a range of loose lab grown sapphires and finished pieces that can be seamlessly set into your existing jewelry designs or custom creations
What is the difference between a sapphire and a ruby?
Both sapphires and rubies belong to the corundum family. The key difference is color: sapphires are typically blue, while rubies are prized for their vivid red hue, which comes from the presence of chromium
What makes Bullion Diamonds’ lab grown sapphires unique?
Bullion Diamonds’ lab grown sapphires are meticulously selected for their eye-clean clarity and vibrant color. Each stone is inspected by our in-house experts to ensure it meets our highest standards of brilliance and quality, offering you a gemstone you can cherish with confidence.
What are lab grown sapphires?
Lab grown sapphires are scientific marvels, created in controlled environments that replicate the natural formation of sapphires. They possess the same chemical composition, crystal structure, and physical properties as mined sapphires, making them a responsible and ethical choice for fine jewelry
How are lab grown sapphires made?
At Bullion Diamonds, our lab grown sapphires are produced using the Czochralski process. This technique involves melting high-purity aluminum oxide and gently pulling a seed crystal through the melt. As the rod is rotated and drawn upward, a beautiful sapphire crystal forms, which is then cut and polished into exquisite gemstones
What colours of lab grown sapphires are available?
Bullion Diamonds offers a stunning selection of lab grown sapphires in blue, pink, purple, and red. The vibrant hues are achieved by introducing trace elements such as iron, titanium, and chromium during the growth process, resulting in a rich palette for every taste
What are the advantages of lab grown sapphires over mined sapphires?
Lab grown sapphires are more affordable, ethically sourced, and typically exhibit fewer inclusions and more consistent color than their mined counterparts. Choosing lab grown sapphires supports responsible practices and delivers exceptional beauty and value
How should I care for and maintain my lab grown sapphire jewelry?
Thanks to their impressive durability, lab grown sapphires from Bullion Diamonds are ideal for everyday wear. To keep them looking their best, clean with warm, soapy water, or use ultrasonic or steam cleaners. Store your sapphire jewelry separately to avoid scratches from harder gemstones
CREATE YOUR CUSTOM BULLION DIAMOND PIECE
Made for You, With You
At Bullion Diamonds, we believe every piece should tell your story. Whether you're envisioning a timeless ring, a signature necklace, or something entirely unique, our design specialists are here to guide you through every detail. From your first idea to the final creation, we make the custom process seamless, personal, and deeply luxurious—wherever you are.
